The ticked id valid four 48 hours, 24 hours or for 1 hour and 30 minutes from the moment it if first stamped in HOP ON – HOP OFF buses: after expiration it is invalid.
The ticket is valid only on buses run by HOP ON - HOP OFF s.r.o.
The price of the 24 and 48 hours tickets includes a one long-hour boat trip on the sight-seeing boat labelled HOP ON-HOP OFF. The trip is possible only while the ticket is valid and the ticket must be represented. HOP ON - HOP OFF is not responsible for the services of partner companies.
Official tickets with 48 hours, 24 hours, 1 hour and 30 minutes validity are only issued run by HOP ON - HOP OFF s.r.o: when purchasing at sales points (hotel) the client will be issued a voucher that is exchanged for the ticket first boarding a HOP ON - HOP OFF bus.
If the headphone audio system or air condition is not functional, this shall not constitute the grounds for a refund or other compensation.
Bus capacity is limited. Passengers exceeding this capacity will have to wait for the next bus arriving at regular intervals. It is not permetted to allow a client onto a bus if the sitting capacity has been reached. This fact is not grounds for a complaint or compensation.
All complaints must be made immediately with the present stewardsess on the HOP ON- HOP OFF bus. Complaints submitted retroactively will not be accepted.
We caution you that prices are subject to change.
Changes to the route caused by road closures or the traffic situation are not ground for a complaint or compensation.
The given schedule is depended on the traffic situation. Late arrival at a HOP ON – HOP OFF stop is not grounds for a complaint or a refund.
We do not provide a replacement for unused, damaged or lost tickets.
We are not responsible or liable for items left on the bus.
We do not provide group discounts.
Children: free up to and including 2 years.
Family ticket: 2 adults and 3 children aged 2-12.
Cancelling conditions: I tis possible to cancel if a client has not yet been issued a 48-hour ticket. It is only possible to cancel at the place where the client paid the whole amount or part thereof and only by presenting the two unbroken parts of the voucher that were issued at the sales point. After a ticket has been issued no amount may be refunded.
Payment in buses is possible only in cash in Czech crowns or euros ...